| Référence | 20111216174423 |
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| Agence | |
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| Poste | Analyste Programmeur (H/F) |
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| Domaine | Banque Finance Gestion Comptabilite Assurance |
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| Intitule | Application Support-Senior Analyst |
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| Mission | Principal Activities Projects Participate in Client / Product integration, major system upgrades or system deployment in the bank?s entities
Participate/assist in due diligence process Conduct analysis on Business Requirements (impacts, quick wins) Design functional description with IT and deliver to Clients for sign-off Prepare / update test scripts Perform regression tests and update test logs Organise and coordinate User acceptance tests (UAT) Participate in the migration / integration process Schedule follow-up meetings Keep project documentation up-to-date and follow-up on outstanding items
Backup Activities Support
Provide daily support to end users or superusers: investigate user problems and needs, identify their source and determine possible solutions As system expert, assist in the incident resolution process Perform quality checks / tests (regression tests) on TA system features Create / update user manuals Participate in the release management process as 'Releaser Of the Month' (ROM). This responsibility may require evening and weekend work in response to the needs of the application Establish monthly follow-up call conferences with International Entities and maintain an issue log of open items Participate in the development of training material and assist in conducting demo/training and workshops in parallel processing and use of the TA systems Provide on-the-job training to new Department Staff Members Assist Staff to resolve complex or out of policy operations problems Communicate with Manager on Department operations Request Management
Collect requests for developments issued via a dedicated tool Analyse proposals, identify potential problem areas and recommend optimum approaches Design functional descriptions with IT Participate in- / conduct workshops to review and prioritise developments jointly with Operations and IT Perform regression tests on IT developments, excluding developments made in the context of projects Provide on-the-job training to new Department Staff Members Assist Staff to resolve complex or out of policy operations problems Communicate with Manager on Department operations |
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| Profil | University degree or higher, or equivalent experience in the Transfer Agency business 3 to 5 years of similar experience in the TA Business Basic knowledge of IT (Progress) considered as an asset Experience in project management considered as an asset Fluency in both English and French Team spirit and good communication skills Rigorous and able to take initiatives Ability to work under pressure and with tight deadlines Analytical mindset Willing to travel |
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| Lieu | Luxembourg |
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| Contrat | Interim |
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| Date de début | 0000-00-00 |
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| Durée | |
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| Date de parution | 2011-12-16 |
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