Junior back office - customer support - KYC officer (M/F)

Luxembourg LU Référence : 120181009174441 - Date de publication : 09/10/2018
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Description de l'offre

For one of our clients, an financial services company located in Luxembourg, SOFITEX TALENT is looking for several:

CUSTOMER SUPPORT AGENTS-KYC OFFICER (M/F)

Your tasks:

Support the on-boarding process for customers

Follow all applicable compliance procedure, with emphasis on AML/KYC

Identify and proactively act upon all risks (AML, CTF, security etc.), escalate when necessary.

Support office management

Profil recherché

You have an administrative - economics - banking background

You have a first experience in a consumer-facing customer support preferably in the financial industry or in a high-growth start-up.

You are fluent in English. Knowledge of French and any other languages is an asset

Proficiency in Microsoft Excel and other MS Office products.

Experience in any of the following industries are a plus: Financial Front Office, Online Payments, Crypto-currency, trading.

Strong analytical and resolution skills.

Experience in building operational procedures is a big plus.

Ability to prioritize and handle multiple tasks and clients at the same time in collaboration with the rest of the team.

This is for a temporary mission to start at the beginning of November for 2-3 months

Description de l'entreprise

Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, SOFITEX est un réseau international de Travail Temporaire et de Placement en CDI. SOFITEX fonde sa dynamique et son succès sur le professionnalisme de ses équipes, sa forte réactivité et sa proximité.

Infos clés

Entreprise : SOFITEX
Domaines d'activités : Accueil Secrétariat Fonctions Administratives;Banque Finance Gestion Comptabilité Assurance
Type de contrat : Intérim
Expérience requise : 1-2 ans
Niveau d'étude : Bac +3
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